212 W Willow St   |   Cherokee IA 51012-1857   |   (712) 225-3000
Community People You Know!

We Respect Your Privacy.

Privacy is fundamental to the American way of life. When you provide personal information in order to process your transaction, you fully expect your data to be used only for its intended purpose and to be kept confidential. Privacy Policy We respect your right to confidentiality and take every possible measure to ensure that your personal information remains personal. In short, we work hard to earn your confidence and preserve your trust.

We value your business and hope you will remain with us for many years to come. If you have any questions or concerns about the integrity of your account information or any other aspect of our business operations, please don't hesitate to telephone or come in to talk with our staff.
This privacy notice is given to comply with the provisions of the Gramm-Leach-Bliley Act governing the privacy of consumer financial information.

Our Privacy Policy Notice

Protecting your privacy is important to Cherokee State Bank and our employees.
We want you to understand what information we collect and how we use it. In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information.
The following policy serves as a standard for Cherokee State Bank and its employees for collection, use, retention, and security of non-public personal information.

What Information We Collect

We may collect "non-public personal information" about you from the following sources:

  • Information we receive from you on applications or other loan and account forms, such as: your name, address, social security number, assets, and income.
  • Information about your transactions with us or others, such as: your account balance, payment history, and parties to transactions.
  • Information we receive from third parties, such as credit bureaus to determine your credit worthiness and credit history.

"Non-public personal information" is non-public information about you that we obtain in connection with providing a financial product or service to you.

What Information We Disclose

We are permitted under law to disclose non-public personal information about you to other third parties in certain circumstances. For example, we may disclose non-public personal information about you to third parties to assist us in servicing your loan or account with us, to government entities in response to subpoenas, and to credit bureaus. We do not disclose any non-public personal information about you to anyone, except as permitted by law.
If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.

Our Security Procedures

We also take steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. Employees who violate these standards will be subject to disciplinary measures. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public personal information.

Our Online Privacy Policy

Visitors to the Cherokee State Bank Web Site remain anonymous. We do not collect personal identifying information about site users, unless you choose to provide such information to us. Standard software is used to collect and store ONLY the following non-identifying information about our visitors: the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account, or iastate.edu if you are connecting from Iowa State University's domain); the date and time you access our site; and the Internet address of the Web site from which you linked directly to our site. If you submit an online application, it will be transmitted over a secure connection using encryption, and will alert you to this fact. This is the case where confidential information, such as your account number or social security number, is requested. Visitors may elect to provide us with personal information via e-mail or our feedback form. This information is used internally, as appropriate, to handle the sender's request and manage the Cherokee State Bank Web site. This is not disseminated or sold to other organizations. Visitors should, however, keep in mind that e-mail is not necessarily secure against interception. If you do not agree with the use of this information, or are not comfortable with the level of privacy, please use the clear button in on-line forms, or cancel an e-mail before it is sent. Visitors should call us directly at 712-225-3000 or 800-391-1697 if requests or statements include sensitive or private information, such as your account numbers, credit card numbers or social security number. Cherokee State Bank will NEVER ask you for your Personal Identification Number (PIN) for your Cherokee State Bank ATM card or debit card. If you are asked this information, please call 712-225-3000 or 800-391-1697 and report it to a customer service representative immediately.

Protecting Children

Cherokee State Bank does not knowingly solicit data from children, and we do not knowingly conduct on-line marketing to children. We recognize that protecting children's identities and privacy on-line is important and that the responsibility to do so rests with both the on-line industry and with parents.

If you believe Cherokee State Bank has misused information obtained through our relationships with you or through our Web site, or if you have questions regarding this online policy, please contact customer service at 712-225-3000 or 800-391-1697 to resolve any disputes.

An Equal Housing Lender Cherokee State Bank | 212 W Willow St | Cherokee IA 51012-1857
(712) 225-3000 | Fax (712) 225-3848 | (800) 391-1697 | chstbk@ncn.net
Member FDIC
Member FDIC
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